Today, before any change: every send and screen, as the customer receives it
1 live communications and screens fire inside this journey at dormant, then back, in the order of its moments. 0 shown as the creative, 0 as their words, 1 by name only (capture needed).
| As sent | What the customer gets | What happens to it | The moment it fires at | Who gets it | Channel | Trigger | Sender | Least sure, and what is missing |
|---|---|---|---|---|---|---|---|---|
SeatfrogWinback £5incentive content card | Winback £5incentive content cardWinback_£5incentive_ContentCard_NOV25 | Retires · Phase 1 Ruled by Sheran, 6 Sep 2026: the £5 win-back card retires at Journey 7's go-live; the final attempt launches clean and offer cells run as wave-2 holdout tests. | 2 · The first session backThe welcome-back landing | not in the Braze export | Content card | At render Shows in the app's card feed while eligible | Braze | Creative not exported by Braze for content cards: capture from the app or the creative library |